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Blog Posts
What Airbnb’s AI-First Pivot Means for Specialty Pharma
The seamless, AI-powered experiences consumers encounter in travel, retail, and entertainment shape their expectations of what healthcare support should feel like.
Greg Johnsen
Sep 11, 20252 min read
How AI Voice Technology Reshaped Publishing—and What It Means for Pharma.
Turning Up the Volume: How AI Voice Technology Reshaped Publishing—and What It Means for Other Industries Artificial intelligence is now...
Greg Johnsen
Sep 5, 20251 min read
Breaking Down Barriers: Why Pharma Must Simplify Eligibility Criteria
Patients facing cancer, autoimmune disease, or rare disorders don’t have time to spare—but too often, the very first step in their...
Greg Johnsen
Sep 5, 20252 min read
From Chatbots to Co-Pilots — Why Pharma Needs Agentic AI
What if your most consistent team member never got tired, forgot nothing, escalated wisely, and worked 24/7 without complaint?
Greg Johnsen
Sep 5, 20253 min read
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